FAQ - Frequently Asked Questions
Do you stock all materials?Unless shown as out-of-stock, we have it in the warehouse.
What if I don't see the sizes I want?Let us know what you're looking for and we'll see if we can accommodate the sizes you want. Just send email to firstname.lastname@example.org.
Do you carry Purple Tasmanian Millet Board?Not yet, but let us know what you're looking for (email@example.com) and we'll try to find it and hopefully add it as a regular item in the store.
What if I have questions about your products?If your specific question is not answered in the description of the material, please email us at a href="mailto:firstname.lastname@example.org" title="Send us an email with questions about materials">email@example.com or call us at 570-471-7259.
ORDERS, DELIVERY & RETURNS
When will I get my order?
Our goal is to ship within 2-3 business days of the order, and the delivery is 1-5 business days depending on where you are located. Custom cut orders are shipped in 4-5 business days and laser orders in 7-9 business days
What is the refund policy on your products?
Since all orders are custom cut, unfortunately we cannot offer refunds or exchanges except on 12x20 pieces.